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Privacy Policy

Thank you for visiting our website.


Salon Marcel Pelchat places great importance on values of transparency and honesty, as well as protecting your personal information and data that you have shared during your visit to our website or directly in our salon. We respect the privacy of our clients and have developed this privacy policy to inform you of the information we collect, how we process it, and the options available to you. If you have any questions, please do not hesitate to contact us at the following email address: [email protected], a person responsible for managing the website will be happy to contact you promptly.


If you have created a customer file solely for product purchases, we collect personal information such as your email address, home address, phone number, username, date of birth, personal preferences, purchasing habits, social information, IP address, mobile device MAC address, and cookies. If you have created a customer file for salon appointments and product purchases, the same information is collected along with your hairdresser's name, your salon visit history, services performed, and products purchased. This information is confidential and cannot be shared without your consent, except as provided by law. As a user, you have the right to access all personal data we have collected about you. You can also update or correct any personal information we hold about you, provided it is authorized by law.


We use your personal information for advertising and marketing purposes, to provide you with additional information about our hair products and services that may interest you. We will only contact you if you wish, and you can choose at any time not to receive our promotional communications, such as the newsletter, by clicking the "Unsubscribe" button at the bottom of these communications or by contacting us directly at the email address mentioned above. We may also use your information for statistical purposes, market research, and personal analysis to advance our business.


We only share your personal information with employees responsible for managing our website, our business partners, and our service providers, such as our transaction processing and marketing and promotional communications providers, to improve our customer service and to contact you for promotions, surveys, or contests that may be of interest to you. We invite you to consult the privacy policies of our business partners by visiting their website or contacting them directly. Policies may differ from one provider to another and may change without notice.


We may update our privacy policy to comply with the law and to account for any changes in our data collection process. We therefore suggest that our users regularly check our policy to be informed of any updates. If necessary, we may also inform users by email of any significant changes to this policy.