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Is it possible to order products from outside of Canada?
We would like to inform you that currently, we are unable to deliver outside of Canada.
This decision has been made due to various logistical and regulatory factors that are currently complicating international shipping. We want to ensure that our customers receive their products reliably and within the specified timeframe, which requires efficient supply chain management.
We understand that this may be disappointing for those residing outside of Canada, and we sincerely apologize for any inconvenience this may cause. However, we are actively exploring alternative solutions to expand our international delivery service in the future.
Thank you for your understanding and patience. Please feel free to contact us if you have any additional questions or concerns.
I made a mistake on my order, how can I modify it?
We would like to inform you that it is not possible to modify your order by yourself. If you have made an error in your order, please contact us directly at the following email address: [email protected]
For more information, you can also refer to the Terms and Conditions section.
An error has occurred, and I am unable to complete my online purchase. Can you assist me?
If an error occurs during your purchase, please contact us directly at the following email address: [email protected].
What types of payment are accepted?
The accepted payment methods are as follows: Visa, MasterCard, American Express, Apple Pay, and Google Pay.
I have another question that is not found in your FAQ.
For any other questions, we invite you to contact us at the following email address: [email protected]. A member of our team will respond to you promptly.